In Uncommon Greatness, Mark Miller outlines the SERVE model, the critical behaviors and characteristics that make leaders truly great.
The Assertiveness Workbook
Dr. Randy Paterson's The Assertiveness Workbook does an exquisite job at explaining what assertive communication is, why it matters, and how to practice it.
Unreasonable Hospitality
Will Guidara's three-Michelin-star restaurant, Eleven Madison Park, revolutionized the perception of hospitality in the world of fine dining.Â
Thinking in Systems
In Thinking in Systems, Donella Meadows makes it possible for anyone to understand what systems are and how they behave.